Now serving two locations!

2408 18th St. NW  Washington, DC 20009

We’re open Mon-Thur 11am-9pm / Fri-Sat 11am-12am / Sun. 12pm-6pm
Tel: 202-864-6985

3613 St. Barnabas Rd. Suitland, MD 20746

We’re open Mon-Wed 11am-8pm / Thur-Sat 11am-9pm / Sun. 12pm-6pm
Tel: 301-516-9898

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
Shipping and handling charges are determined by the merchandise dollar amount of your order. Charges are calculated before taxes (only Maryland residents are taxed and only for taxable items such as jewelry or accessories). All orders are subject to verification
Which payment methods are accepted in the Online Shop?
At Harts Desires we accept Visa, Mastercard, Discover, American Express, and PayPal.  For our local customers we do accept Cash when you pick up your order in the store.
How long will delivery take?
Unless an expedited service is requested, your order should ship approximately 2-7 business days after you’ve placed your order. Typical “in transit” time is approximately 2-3 days.
How secure is shopping in the Online Shop? Is my data protected?
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What exactly happens after ordering?
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Do I receive an invoice for my order?
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