Contact Us

Have a question about your order or our products? Use the form below to contact us. Please check our FAQ before sending your message.

Hart’s Desires is an online store shipping within the continental U.S. Same-day delivery is available in Washington, DC and Prince George’s County only for orders of $69 or more placed before 5 PM.





    Frequently Asked Questions

    Shipping charges are shown at checkout before you pay. We ship within the continental U.S. only. Free USPS shipping is available on qualifying orders over $69 within the contiguous 48 states and Washington, DC. Stationary and spinning poles are excluded from the free shipping offer.
    You can pay online using PayPal or the debit and credit card options available at checkout.
    We dispatch packages Monday through Friday before 12 PM. Typical transit time is approximately 2–3 days after shipping, though carrier delays may occur. Your tracking link will provide the carrier's estimated delivery date. Same-day delivery is available in Washington, DC and Prince George's County only for orders of $69 or more placed before 5 PM.
    Please enter your payment details only through our checkout payment options. For information about how we collect and use your personal information, please review our Privacy Policy, linked in the website footer.
    Your order is prepared for shipping. Once your package is labeled, you will receive an email with a tracking number. After USPS receives and scans the package, your tracking link will update with an estimated delivery date. Please check your spam or promotions folder if you do not see the email.
    If you need an invoice or a copy of your order details, please contact us using the form on this page and include your order number.